Harsha Kotthapalli

The Product Marketing Function

The product marketing function, built and handed over.

All six stages, every output delivered, and a person on your team trained to run it.

Quoted after a call · Typically 3 months · GTM Foundations is credited against it

THE PRODUCT MARKETING FUNCTION · SCALING6 OF 6 STAGES

01

Research

COVERED

02

Competition

COVERED

03

Segment, position & price

COVERED

04

Message

COVERED

05

Launch & enable

COVERED

06

Measure & maintain

COVERED

ALL SIX. THAT IS WHAT MAKES IT A FUNCTION AND NOT A PROJECT

WHAT THE FUNCTION BUILD COVERS

All six stages, and the person to run them after I leave.

Who this is for

Who this is for, and who it isn't.

This is for you if

  • One or two people doing product marketing across several products, and nobody owns the story
  • You have customers and a sales motion, even a small one
  • Someone will own this after I leave
  • You want the function to outlast the engagement
  • You want someone in your timezone

This isn't for you if

  • You need one launch or one market sorted, not a whole function, which is GTM Foundations
  • Nobody internally will own it afterwards
  • You want a retainer, or you want me to stay indefinitely
  • You want execution. I don't run campaigns, write the blog or manage the agency; I build the system they work against
  • Pre-product, with nobody to interview
  • Your constraint is retention, customer advocacy, product roadmap, demand generation or brand. Those sit outside the six stages, and I'd be the wrong person.

What runs without you

Four of the six stages run without a person.

WHAT RUNS WITHOUT YOU34 OUTPUTS

01

Research

RUNS ITSELF · CONTINUOUS

02

Competition

RUNS ITSELF · EVERY 90 DAYS

03

Segment, position & price

NEEDS A PERSON · ON CHANGE

04

Message

RUNS ITSELF · MONTHLY

05

Launch & enable

NEEDS A PERSON · PER RELEASE

06

Measure & maintain

RUNS ITSELF · WEEKLY

SOLID RUNS ITSELF · HALF-FILLED NEEDS A PERSON

WHAT RUNS WITHOUT YOU

Four of the six run without you.

The other two need a person. By handover that person works for you, not me.

What you get

What you're holding at the end.

Six documents, populated with your market rather than a template. Every one of them is something a person on your team opens and uses.

2 PAGES PER PRODUCT

Spec, metrics, limitations, packaging, and who it's for and who it isn't for. The single source of truth that stops four teams describing the product four ways.

Used byEVERYONE

1 SHEET · EVERY ASSET YOU OWN

Every asset mapped to its owner, its destination and its refresh cadence, so you know when each one goes stale and where it lives.

Used byWHOEVER OWNS MARKETING

1 SHEET · 3 CHECKLISTS · 27 ACTIVITIES

Every release scored 1, 2 or 3, each tier triggering a fixed activity checklist, owners and critical path. Without it, every launch gets negotiated from scratch.

Used byPRODUCT + MARKETING

1 SHEET · 50 QUESTIONS × 6 COMPANIES

Fifty questions across market, product, positioning, marketing, sales and company, filled for you and up to five competitors. Every cell sourced with a URL and a date, or marked unknown. No silent blanks.

Used bySALES + MARKETING

1 DASHBOARD · 5 OKRS

OKRs measuring research coverage, sales confidence and cross-functional trust.

Used byLEADERSHIP

1 SHEET · PER BUYER, PER STAGE

For each person, at each stage, every line tied to a proof point, so claims can be checked rather than repeated.

Used bySALES + MARKETING

All twenty-six outputs, full size on the demo →

ALL SIX ARE YOURS. NO LICENCE, NO PLATFORM, NO DEPENDENCY ON ME.

How it works

How it works.

Typically three months. More products and more markets take longer.

How the build runs · twelve steps, three phases

01 · Find out

Stages 01–02

02 · Decide

Stages 03–04

03 · Sell it and hand it over

Stages 05–06

01

Kickoff and audit

Product, roadmap, and every customer touchpoint you already have.

02

Customer calls

Five interviews. I run them, you introduce them.

03

Win and loss review

Closed-lost reasons, support tickets, sales call notes.

04

The Fifty

Fifty questions across six competitors, every cell sourced.

05

Who to sell to

Scored from the customers you've won and kept, not a wishlist.

06

Positioning workshop

Three or four viable directions, argued against real alternatives.

07

Your decision

You meet without me and choose a direction.

08

Messaging workshop

For each person, at each stage, every line tied to proof.

09

The constraint named

Positioning, messaging, pricing, launches or enablement. One is the bottleneck.

10

The sales kit

Battlecards, objection handling, the playbook and launch tiers.

11

Automation wired

Four of the six stages start maintaining themselves.

12

Handover

Your nominated owner runs a full cycle while I watch.

What's still running after handover

PMM Operating System
ModuleStatus
ResearchRUNNING
CompetitionRUNNING
Segment, position & priceJUDGMENT
MessageRUNNING
Launch & enableJUDGMENT
Measure & maintainRUNNING
4 of 6 maintain themselves · Owner: your team

What I need from you

  • Four workshops
  • Introductions to five customers
  • Access to your existing material
  • A named owner, from day one

What it costs

What it costs.

Price

Quoted after a call

Invoiced in

EUR

Duration

Typically 3 months

Credited

GTM Foundations is credited against it

ADD-ON

The Maintenance Retainer

Four of the six stages keep running after handover. Keeping them pointed at the right things is optional, monthly, and quoted with the build.

The Maintenance Retainer →

What moves it: how many products, how many markets, and whether there's a team already.

See pricing →

If you run sales

Your reps stop writing their own decks.

Product marketing that never reaches a sales call is a documentation project. Four of the six stages produce something a rep uses in front of a customer.

Battlecards

PER COMPETITOR

Claim-to-response pairs, traps and landmines, and a thirty-second talk track. Built from the competitive grid, so every rebuttal carries a source and a date rather than an opinion.

Objection handling

RANKED BY FREQUENCY

The objections your team actually hears, with the real root cause behind each, the reframe, and the question that surfaces it early enough to matter.

The sales playbook

ONE DOCUMENT

Market opportunity, buyer types, positioning, pricing, competitive advantage. The thing a new rep reads in week one instead of shadowing someone for a month.

Launch Tiers

PER RELEASE

Every release scored 1, 2 or 3, each tier triggering a fixed checklist with owners. Sales stops finding out about launches from the changelog.

I've built this for a maritime data company selling into commodity traders and shipowners, where the competitive claims were technical and the buyers were sceptical. The same structure works wherever the product is hard to explain in one sentence.

34

outputs

6

stages

4

that keep running after I've gone

Straight answers

Straight answers.

When is the right time for this?

When you are within about six months of wanting your first marketing hire, or when marketing is being done by founders and salespeople and nobody owns the story. If you only need one launch or one market sorted, start with GTM Foundations instead.

Should I just hire a full-time PMM instead?

Eventually, yes. The build ends with a hiring brief and a working function, so your first hire walks into a system instead of a blank page. Most companies also find the first hire can be more junior than they planned, because the function already exists.

How long does it take?

Typically three months, in three phases. Thirty days gets you documents. Sixty gets you documents nobody uses. The last phase is where your team learns to run it, which decides whether any of it survives. More products and more markets take longer, which is why the price is scoped rather than published.

What do you need from us?

Four workshops, introductions to five customers, access to your existing material, and a named owner from day one. I do the work between sessions.

Who owns it afterwards?

Whoever you nominate on day one. If that person doesn't exist yet, say so before we start, because it changes what I build.

How do I choose between Foundations and the Product Marketing Function?

By what you're missing. Foundations answers "how do we take this one thing to market" and suits one product in one market. The system answers "who owns product marketing here and how does it keep running", which only becomes urgent once you have customers, a sales motion and repeat objections.

Can we start with Foundations and upgrade later?

Yes, and several people should. Foundations covers stages 01 to 04, so the build picks up from there rather than repeating it. Foundations is credited against the build if you start within three months.

How do I know which size of build we are?

Count your products and your markets. One product sold into one or two markets is the smallest build. Tell me what you sell and to whom and I'll tell you where you'd land.

Do you work with our existing agency or freelancers?

Yes. I build the strategy and the frameworks they execute against. Most of the time that makes them more useful, because they stop guessing what the story is.

What if the positioning we land on is wrong?

Then we find out in month two rather than month twelve, which is the point of doing research before messaging. Positioning is a bet, and I'll show you the alternatives I rejected and why.